Items in the shop unless stated otherwise will have already been made and available for me to post on my posting days. These are currently Monday and Thursday. Orders from Friday until Sunday evening will be posted on Monday morning and orders from Monday until Wednesday evening will be posted Thursday morning. If at any time there is a problem with your order before delivery or the delivery date has to be changed then I will always email you before.
I will be closed from 21st December until January 2nd so no posting will take place between these times. The last posting date for 2019 will be Friday 20th December and first date in 2020 will be January 2nd.
Commission orders will have dates given before an order is placed beforehand and a delivery date will be given. If for any reason this has to be changed due to matters outside my control then you will be notified ASAP. Commission orders have to have deposits paid before any work started. If for any reason you are not happy with your items refunds can be requested but adequate reasons will be required and photos will be taken of the commission items before being sent. This is to protect myself if there are any posting issues.